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Customer Grievances Form
My issue is related to/ I need support related to*
Transaction failed but amount debited
Payment/ Transaction/ Order-Status Confirmation
Duplicate Transaction (amount debited twice)
Order related issue
Merchant not reachable or not responding
Refund/ Cancellation not Processed
Unidentified Transaction/ Suspected Fraud
Description (maximum 3000 characters)*
Your Name (as in the transaction details)*
Email Address(the one used for transaction)*
Merchant Name (as in the transaction details)*
Merchant Website (where order was placed)*
Transaction Details
Type of Transaction*
Card Payment
Net banking
UPI
Last 4 digits of your Credit/Debit Card Number*
Transaction Reference ID*
Transaction Date*
Submit
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